Project Details
Context
Our Client engages in quarrying and mining operations and is a member of Ireland’s largest conglomerate. Group strategy is to monitor operations performance by establishing common KPI’s, reporting dashboard and a balanced scorecard appraisal system across various sites throughout the West of Ireland
- Clients: Quarrying and Mining
- Solution:Bespoke KPI dashboard facilitated much improved and standardised performance management system
- Date:2018
- Sector:Quarrying and Construction
Objectives and Scope
- Develop and integrate a scorecard with dashboard and pilot at one Irish site
- Train staff on use and interpretation of the new tool
- Engage staff from 7 sites for roll out following piloting
- Lead Change Management programmes.
- Structured Training for Employee and Organisational Development.
- Strategic people management development.
Tecknic's Role
- Project management, planning and communication
- Lean process improvement
- Manage all stakeholder relationships
- Develop suitable non-financial best practice scorecard
- Conduct diagnostic, gap analysis & development of Company scorecard
- Integrate Company scorecard into routine working at the designated operations site
- Risk management
Achievements
- Bespoke operations scorecard fully developed
- New management system integrated and operational.
- Devised from best practice models to generate essential performance management information against benchmarked data and modified to suit Company’s requirements,
- Key Process Inputs & Outputs were captured and presented in a relative format for the Company’s Operations senior team.
- The agreed strategic Performance Management metrics, targets & improvement objectives with extended benchmarking capability provided each of the sister sites with the operating knowledge for effective use of resources and CAPEX.
- Following validation, templates for easy capture, storage & reporting were fashioned in accordance with the designated teams.
- A fully integrated ICT system was deployed with bolted on waste, customer complaint & OEE models.
- The finished product was delivered in formats that permits easy transfer to each of the many other Quarry Company’s sites